Privacy Policy

Last updated: 2026-08-13

Welcome to Notch™. Your privacy matters to us. This Privacy Policy explains how Notch™ ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information when you visit our website at trynotch.co, make a purchase, or otherwise interact with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

Notch™ collects information from you in several ways, both directly and automatically, to provide and improve our products and services.

Information You Provide Directly

Information Collected Automatically

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, products viewed, time spent on the site, referral sources, and clickstream data.
Location Data: Approximate geographic location derived from your IP address.

2. How We Use Your Information

Notch™ uses the information we collect for the following purposes:

To process and fulfill your orders, including shipping, payment processing, and order confirmations.
To create and manage your account and provide customer support.
To personalize your shopping experience and recommend products that may interest you.
To send transactional communications, such as order updates and receipts.
To send marketing communications, where you have opted in or where permitted by law. You may unsubscribe at any time.
To detect, prevent, and address fraud, security incidents, and other harmful activity.
To analyze site performance and improve our website, products, and services.
To comply with legal obligations and enforce our terms of service.

3. Cookies and Tracking Technologies

Notch™ uses cookies, pixels, and similar tracking technologies to enhance your browsing experience and understand how visitors use our site.

Types of Cookies We Use

Essential Cookies: Required for core site functionality, such as maintaining your shopping cart and enabling secure checkout.
Performance Cookies: Help us understand how visitors interact with our site so we can improve it.
Functional Cookies: Remember your preferences, such as language and region settings.
Advertising Cookies: Used by us and our partners to deliver relevant advertisements and measure campaign effectiveness.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Where required by law, we will request your consent before placing non-essential cookies.

4. Third-Party Services

Notch™ works with trusted third-party service providers to operate our business. These may include:

Payment Processors: To securely handle payment transactions. We do not store full payment card numbers on our servers.
Shipping and Fulfillment Partners: To deliver your orders.
Analytics Providers: To help us understand website usage and improve our services.
Marketing and Advertising Platforms: To deliver and measure promotional campaigns.
Customer Support Tools: To manage and respond to your inquiries.

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. We do not sell your personal information to third parties for their own marketing purposes without your consent.

5. Your Privacy Rights

GDPR — For Users in the European Economic Area (EEA) and United Kingdom

If you are located in the EEA or UK, Notch™ processes your personal data in accordance with the General Data Protection Regulation (GDPR). Our legal bases for processing include contractual necessity, legitimate interests, legal compliance, and your consent. Under the GDPR, you have the right to:

Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data ("right to be forgotten") in certain circumstances.
Restrict or object to certain processing activities.
Data Portability: Receive your data in a structured, machine-readable format.
Withdraw Consent at any time, where processing is based on consent.
Lodge a Complaint with your local data protection authority.

To exercise any of these rights, contact us at support@trynotch.co. We will respond within the timeframes required by law.

CCPA/CPRA — For California Residents

If you are a California resident, Notch™ provides you with the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt Out: Opt out of the "sale" or "sharing" of your personal information, including for cross-context behavioral advertising.
Right to Limit: Limit the use and disclosure of sensitive personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To submit a request, email us at support@trynotch.co with the subject line "California Privacy Request." We may need to verify your identity before fulfilling your request. Authorized agents may submit requests on your behalf with proper documentation.

6. Data Security

Notch™ implements industry-standard technical and organizational safeguards to protect your personal information, including:

Encryption of data in transit using TLS/SSL technology.
Secure, access-controlled storage of personal data.
Regular security assessments and monitoring for vulnerabilities.
Restricted employee access to personal information on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users and relevant authorities of any data breach as required by applicable law.

7. Data Retention

Notch™ retains your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Notch™ does not knowingly collect personal information from children under the age of 13 (or under 16 in jurisdictions where a higher age applies). Our website and services are not directed at children. If you believe a child has provided us with personal information, please contact us at support@trynotch.co, and we will promptly delete such information from our records.

9. International Data Transfers

Notch™ may transfer, store, and process your information in countries other than your own. When we transfer personal data internationally, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure your data receives an adequate level of protection.

10. Changes to This Privacy Policy

Notch™ may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

Update the "Last updated" date at the top of this page.
Post the revised policy on trynotch.co.
Where required by law, notify you via email or a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Notch™ handles your personal information, please reach out to us:

Email: support@trynotch.co
Website: trynotch.co